OhoDeal UK, Best Place to Buy or Sell Auction UK
Oct 23, 2017 11:42:20
Terms & Conditions


This User Agreement, the OhoDeal User Privacy Notice, the Mobile Device Terms and all policies posted on our sites set out the terms on which OhoDeal offers you access to and use of our sites, services, applications and tools (collectively ‘Services’).


About OhoDeal


OhoDeal is a marketplace that allows users to offer, sell and buy just about anything in a variety of pricing formats and locations.


OhoDeal does not have possession of anything listed or sold through OhoDeal, and is not involved in the actual transaction between buyers and sellers. The contract for the sale is directly between buyer and seller. OhoDeal is not a traditional auctioneer.


OhoDeal does not review users' listings or content. While we may help facilitate the resolution of disputes through various programmes, OhoDeal has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users’ content, listings or feedback; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.


Using OhoDeal

In connection with using or accessing the Services you will not:

post, list or upload content or items in inappropriate categories or areas on our sites;

breach or circumvent any laws, third party rights or our systems or policies;

sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties;

use our Services if you are not able to form legally binding contracts (for example if you are under 18), or are temporarily or indefinitely suspended from using our Services;

fail to pay for items purchased by you, unless you have a valid reason as set out in an OhoDeal policy the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot contact the seller;

fail to deliver items sold by you, unless you have a valid reason as set out in an OhoDeal policy, for example the buyer fails to comply with the terms posted in your listing, or you cannot contact the buyer;

manipulate the price of any item or interfere with any other user's listings;

post false, inaccurate, misleading, defamatory, or libellous content;

take any action that may undermine the Feedback or ratings systems;

transfer your OhoDeal account (including Feedback) and user ID to another party without our consent;

distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;

use the contact information of other users for any purpose other than in relation to a specific OhoDeal  transaction (which includes using this information to send marketing materials directly to OhoDeal users unless the user has given explicit consent to receiving these materials);

distribute viruses or any other technologies that may harm OhoDeal, or the interests or property of OhoDeal users;

use any robot, spider, scraper or other automated means to access our Services for any purpose.

bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;

export or re-export any OhoDeal application or tools except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;

copy, modify, or distribute rights or content from our Services or OhoDeal's works of authorship, designs and trademarks;

copy, reproduce, reverse engineer, modify, create derivative works from, distribute, perform or publicly display any content (except for your information) from our Services without the prior express written permission of OhoDeal and the appropriate third party, as applicable;

commercialise any OhoDeal application or any information or software associated with such application;

harvest or otherwise collect information about users, such as email addresses, without their consent; or

circumvent any technical measures we use to provide the Services.

If you are registering with OhoDeal as a business entity, you represent that you have the authority to legally bind that entity. If you are trading as a business on OhoDeal, you must comply with all applicable laws relating to online trading for the site you are selling on (please see Listings, Items and the Law for more information on the legal requirements for selling in the UK).


You agree that we will commence supplying our services to you as soon as you accept this User Agreement. You can cancel this User Agreement under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We may recoup the cost of any services provided up to the point of cancellation.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services.


Abusing OhoDeal

Without limiting other remedies, we may limit, suspend, or terminate your user account(s) and access to our Services, restrict or prohibit access to, and your activities on, our Services, cancel bids, remove or demote listings, delay or remove hosted content, remove any special status associated with the account, reduce or eliminate any discounts, and take technical and legal steps to keep you from using our Services if:

we think that you are creating problems or possible legal liabilities;

we think that such restrictions will improve the security of the OhoDeal community or reduce our or another OhoDeal user's exposure to financial liabilities;

we think that you are infringing the rights of third parties;

we think that you are acting inconsistently with the letter or spirit of this User Agreement or our policies or abuse our employees or users;

despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or

you fail to make full payment of any fees due for our Services by your payment due date.

When a buyer or seller issue arises we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement, and to do the right thing for both buyers and sellers.



The fees we charge for using our Services are listed on our Seller fees page. We may change our fees, or introduce new fees from time to time by posting the changes on the OhoDeal site or via the Messages section of My OhoDeal 30 days in advance. You may close your account without penalty within 30 days of such notice being given.

You are required to have a payment method on file when selling on OhoDeal. If your payment method fails or your account is overdue, we may collect fees owed by charging other payment methods on file and retaining collection agencies or legal counsel.


Listing Conditions

When listing an item, you agree to comply with the rules for listing and selling practices policy and that:

you are responsible for the accuracy, content and legality of the item listed and agree to list in accordance with the prohibited and restricted Items policy;

your listing may not be immediately searchable by keyword or category for up to 24 hours. OhoDeal does not guarantee exact listing durations;

content that violates any of OhoDeal's policies may be deleted at OhoDeal's discretion;

where your listing appears in search and browse results may be based on certain factors such as listing format, title, bidding activity, end time, keywords, price and postage cost, Feedback, OhoDeal policy compliance and detailed seller ratings. Learn more about finding an item you listed for sale;

OhoDeal's duplicate listing policy may also affect whether your listing appears in search results;

Meta-tags and URL links that are included in a listing will be removed or altered so as to not affect third party search engine results;

We may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings. To drive the recommendations experience, you agree that we may display the sales and performance history of your listings to other sellers;

some optional upgrade features will only be visible on certain OhoDeal Services.

Accordingly, to drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer.


Purchase Conditions

When buying an item, you agree to comply with the rules for buyers and that:

you are responsible for reading the full item listing before making a bid or commitment to buy;

you enter into a legally binding contract to purchase an item when you commit to buy an item, or if you have the winning bid (or your bid is otherwise accepted);

for motor vehicles, and real estate (property) listed in the Classified Ad format, a bid or offer is not binding, but expresses a buyer's serious interest in the item;

International buying, selling. 

OhoDeal is mainly UK selling platform, but it allowed to sellers post to abroad. 

We not allowed sellers from any other than UK country. 


When providing us with content (including causing content to be posted using our Services), you grant us a non-exclusive, worldwide, perpetual (or for the duration of any copyright or other rights in such content), irrevocable, royalty-free, sublicensable (through multiple tiers) right to use the content (including without limitation, creating and using derivative works) and you authorise us to exercise any and all copyright, trademark, publicity, database or other intellectual property rights you have in or to the content in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights in the content and promise not to assert such rights or any other intellectual property rights you have in the content against us, our sublicensees or our assignees. We may offer, license or otherwise make available for your use catalogues of stock images, descriptions, product specifications, and other content, which may be provided by third-parties (including OhoDeal users). You may use such catalogue content solely in connection with your OhoDeal listings during the time your listings are on OhoDeal's sites. That permission is subject to modification or revocation at any time at OhoDeal’s sole discretion.


While we try to offer reliable data, we cannot promise that catalogue content will always be accurate and up-to-date, and you agree that you will not hold us or our catalogue providers responsible for inaccuracies. If you choose to include catalogue content in your listings, you continue to be responsible for ensuring that your listings are accurate, do not include misleading information and fully comply with this User Agreement and all OhoDeal policies. The catalogue may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogues or create any derivative works based on catalogue content (other than by including them in your listings).



All returns must be iniciated in 30 days time scale after estimated delivery day,  if Item  is defective, not fit for purpoce or not match the listing description. 

If the buyer returns an item because it does not match the listing description, sellers will usually be responsible for return postage costs.

Returs for any other reason must be comunicated to the seller and according they return policy at the listing. 

Buyer and Seller can open dispute over transaction at Resolution Centre

100% Money Back Guarantee

Money Back Guarantee works according to your choosen payment methods providers. 

OhoDeal provide 100% for 14 days only if the paymet was made via OhoBank


OhoDeal address: 265 High Road Leytonstone, London, E11 4HH